t home, I see a huge creative chasm between
my own kindergarten and fifth grade daughters. The younger one takes great pride in
what appears to be an inch thick layer of crayon, randomly applied to a small scrap of
brown paper bag, while the older one literally cries over a simple sketching assignment
that she feels "isn't good enough". Of course, the older daughter's work will
then be critically reviewed and graded (risk element = judgement); the younger one will
receive tremendous praise for her initiative alone (risk element = zero), then turn around
and create until there are no more crayons left. Which one of these scenarios prevails in
most organizations? Scenario number one, although not always intentionally. Our
upbringings and educational systems make us adverse to risk - follow the examples
or suffer the consequences - and our creativity (self-expression, problem solving skills,
etc.) suffers as a result.
Then, once we enter corporate America, the risk saga continues as the perceived
personal benefits of expressing creativity are frequently outweighed by the perceived
risk of personal failure. Is it any wonder that our creativity hibernates? And to fuel our
creative deceleration, down/right-sizing has put considerably more work on our
plates, further eroding away at the time and energy that previously existed for generating
ideas. This holds for ALL levels in the organization, not just the worker bees.
Assuming what we've addressed so far is a problem, how can we begin to turn it around?
There are three critical factors to reclaiming latent creativity: 1) an organizational
foundation of trust; 2) consistent opportunities (read time) and forums to exercise
creativity; and 3) acceptance of the value that creativity adds to the financial
bottom line.
At ImprovAbility, we live to rekindle creativity. But all of our efforts
are doomed if the organizations we partner with aren't truly committed to accept the nurturing
of creativity. What is nurturing? It's making gigantic, dramatic change in an organization
- change of perspective. It doesn't require overhauling of the business
units' processes, just an altering of our view. And a foundation of trust is the
cornerstone of "view alteration." Without trust, or a sense of community and
respect for the value of new ideas, the personal risk monster looms over us and inhibits
us as individuals, which then inhibits the organization's survival.
Here are some pearls from others: Albert Yu, SR VP at Intel: "understand that the
creative process is chaotic
be prepared to take risks
interaction between people
is essential
Failure is just part of the culture of innovation. Accept it and become
stronger." Management guru Tom Peters calls the concept "failing forward",
and the CEO of Coke, Robert Goizueta, has said, "We become uncompetitive by not being
tolerant of mistakes. The moment you let avoiding failure become your motivator, you're
down the path of inactivity. You can stumble only if you're moving."